bookpower Chapter 351 - 165 Spending 150,000 to Compensate for One’s Conscience_2
Chapter 351 - 165 Spending 150,000 to Compensate for One’s Conscience_2
Facing irate passengers, the flight attendants maintained their smiles and responded, "Ladies and gentlemen, we apologize for the inconvenience. Due to a minor issue with the aircraft that requires immediate maintenance, we are urging a quick resolution. Please bear with us..."
Among the crowd were frequent flyers...
Disbelieving the flight attendant’s explanation, one shot back, "Cut the crap. If there really was a problem, the flight would have been canceled by now. Emergency maintenance? Do you think I’ve flown tens of thousands of kilometers for nothing?
It’s just a delay for the first class passengers, huh? Bullshit."
"Exactly! I’m telling you, I’m on this flight to Yangcheng City for a business trip. If your flight delay causes me any loss, wait for my lawsuit against you!"
The flight attendants could only respond with wry smiles...
Although there had been cases of delays for first-class passengers before, it had never been as serious as today...
Delays for first class usually lasted only about 3-5 minutes, at most 10 minutes. After that, the plane would still take off, so there was really no issue...
But today, there was a delay of 34 minutes...
This was the first time the flight attendants had encountered such a situation...
Though they felt wronged by the scolding, they had no choice but to continue pacifying the passengers...
They knew the plane was delayed because of a particular passenger. Now, not only were the flight attendants full of resentment toward Gu Heng who had not yet boarded the plane, but they were also extremely curious about what kind of person could cause a 34-minute delay...
Just then...
Two first-class flight attendants stepped through the forward cabin door and said to the outside, "Mr. Gu, please watch your step."
Being escorted to the forward cabin by the first-class flight attendant, Gu Heng heard the noise behind him and couldn’t help but feel embarrassed...
Although he had previously enjoyed the privileges of first-class...
That was simply paying for a service, which hadn’t affected anyone else...
This time, however, was different, as his lateness had made an entire airplane of people wait for him for over half an hour...
Picturing himself as one of the economy passengers, his feelings would be exactly like theirs...
Seeing the expression on Gu Heng’s face, the flight attendant guessed his thoughts and immediately said, "Mr. Gu, don’t worry about it. Your identity is confidential, and no one will have access to your flight information. Regarding this incident, all staff on this China Southern Airlines flight will maintain confidentiality and it will not affect your reputation in any way."
She thought Gu Heng was worried about being exposed...
While such incidents are common overseas, they are rare in China...
If it were to be disclosed, and slightly manipulated by someone with intentions, it could potentially spark a public relations storm...
Although she didn’t know Gu Heng’s exact status, his ability to delay a Hainan Airlines flight for 34 minutes, coupled with his age, led the flight attendant to speculate that he must be a child of a wealthy or influential family...
Such people would definitely care about how their reputation might be affected...
But Gu Heng wasn’t concerned about being exposed at all and shook his head, "That’s not what I mean. I was asking if Hainan Airlines will compensate these passengers afterward."
The flight attendant quickly replied honestly, "There should be compensation, but most likely it will just be in the form of points."
Gu Heng frowned at this and then said directly, "Then communicate with your leaders. After the plane arrives in Yangcheng City, all passengers on this flight can use their ticket to get a full refund from Hainan Airlines. Whatever amount you pay out will be reimbursed by me."